30th January, 2011
OpinionWell, is a free resource that can be utilized efficiently to track your hotel's social media reputation. This is a tool, more like a travel search engine. It make of semantic analysis and opinion mining technologies to aggregate and analyze hotel reviews from across the Web, has released the Review Analysis Dashboard as a free reputation management service for the hospitality industry.
With this new extended help, hotels will now not only have access to data analysis for their property, but it also access all hotels in OpinionWell’s data warehouse. OpinionWell’s Review Analysis Dashboard product is another technological innovation that allows an easy way out for the hotels with a view into their online reputation – is a suite of online reports and monitoring tools engineered to allow hotels unprecedented access into the opinion’s of their hotel guests and the information they need to increase customer satisfaction and ultimately their revenue.
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